EMBRACE PROGRAMME

Do you ever struggle to engage…? Take a moment to answer some of these questions:

  • Are you asked to account for how many people you engage with?
  • Do you struggle to engage a specific community?
  • Could your workplace be a more inclusive environment?
  • Would reaching more minorities improve your business strategy?
  • Have you targeted an ethnic minority and been unsuccessful?

If you have answered yes to any of these, then we have a solution to fit you Inclusion and Engagement is an important part of modern day business.

You may have notice that communities and businesses adopt very often a reactive strategy.

You wait until it becomes a problem and then try to solve it.

However, wouldn’t it be better to have a proactive system in place where you know everybody is included, and felt valued right from the beginning?

Don’t you think they would be more likely to come back and use your service again?

We do and we can help you to become more proactive.

That’s why we’re proud to introduce our initiative that is going to ensure nobody is ever left behind.

BREAK THE BARRIERS:

Embrace is an Inclusion and Engagement lead service where we help you to deal with any barriers you have

  • Communication
  • Limited cultural awareness
  • Attracting clients and funding
  • Engaging with foreign clients, their family members and communities.

So that people from anywhere in the world can not only become a part of what you’re doing but feel a part of it too. The Embrace workshops have already been shown to work to great success with our partners, where we’ve helped people of all ages, minorities and disabilities to become happier, feel safer and more empowered to make informed decisions:

HOW WE DO IT?

  1. We start with a consultation session where we listen to the problems you are facing in this area.
  2. We then create a plan to assist you in breaking down the communication and cultural barriers that prevent you from achieving your goals.
  3. We may consider offering cultural awareness workshops for staff and colleagues.
  4. We create an actionable plan – based on our findings, your insight and feedback – that helps us engage these communities with your service in the most cost-effective way possible in order to provide the best possible outcome.

BUSINESS APPROACH

Companies, no matter the industries may have employees struggling with communicating in English or having special needs.

Not being able to pass crucial information on both side can be critical to your company efficiency as well as it can trigger no compliancy within the business process.

Following the same key points suggested above we will operate a consultancy programme to provide you with clear and detailed recommendations that you can either apply or we can support you with the application.

Some examples:

  • The company has merged with a foreign company and the workforce needs to clearly exchange on both side.
  • The workforce has manual tasks that may not require a fluent English but there is a need to pass on the basic procedures of work and health & safety etc….

COMMUNITY APPROACH

Community organisations staff are eager to make a difference and being prepare to all potential situation when language can become a barrier is a dilemma Debonair Languages can support them with.

Some examples:

  • Prepare immigration centres for a specific community when asylum seeker as in desperate needs of medical and social support but the language and the culture may get in the way to speed up the process.
  • Help to engage with children from other part of the world to guarantee their insertion in the British education system so they can become fully part of the school pupils, whilst helping schools get funding and save money.

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If you’d like to find out how Embrace can work for you, get in touch and book your Free consultation today…

Read more about Embrace and download our leaflet

School and Council Testimonials

“Debonair Languages provide a unique service that sets them aside from other interpreting companies I have used in the past. As the Inclusion Manager of a large multi-cultural school in Manchester, I frequently find the need for interpreters to improve the effectiveness of conversation between school and families. Debonair aren’t just concerned with interpreting; they show a desire to enhance the social and educational inclusion of children and young people with little or no English. The management, through an inquisitive and collaborative approach, are contentious and adaptable towards the needs of each individual case.”
John Keech – Inclusion Manager, UNITED LEARNING TRUST
“2015 - Using Debonair Languages enabled Bolton Parent Carer Consortium to engage new parent carers from the Asian Community. Supported by Debonair Languages providing male and female interpreters in order to engage seldom heard families, BPCC hosted an open day at Bolton Council of Mosques with over 16 market stalls and liaised with 17 schools. In addition, Debonair Languages created an audio link for BPCC website and provided a translation service for BPCC leaflets and the local Special Educational Needs and Disability (SEND) brochure. Debonair Languages provided an efficient and effective service and we will not hesitate to consider them for future projects.”
BOLTON PARENT CARER CONSORTIUM (BPCC)
“BBNW are working in conjunction with DL to ensure parent carers of Disabled children regardless of culture / language have a voice and their opinions are heard. To ensure this happens it’s important that translators are available, ‘some might say well use a friend or a child,’ but we feel that’s not always appropriate, especially when the conversation might be sensitive information about a disabled child’s needs/education/health etc. We would recommend DL as the firm to take your inclusion journey further with, they have been supportive and efficient and we will continue to work alongside the DL staff.”
BREAKING BARRIERS NORTH WEST
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